Under limited supervision, to coordinated all charter activity for respective district and outside charter work to ensure on-time performance of service within an assigned geographical area.
Oversee all routing and scheduling of buses for charter activities; dispatch buses and provide timely information to drivers on the streets and customers as needed.
Take all scheduling and driver complaints, reporting to Terminal Manager or resolving problems directly with the customer.
Handles charter reservations, billing of said charters.
May provide solutions to drop-off and pick-up problems as it relates to charter
May handle back up driver duties or perform miscellaneous clerical duties while buses are in route.
Complete special projects as assigned.
Collateral duties as assigned.
Basic knowledge of radio dispatch equipment
Attention to detail
Excellent communications and customer service skills.
Ability to work under time constraints and deadlines.
Strong ability to multi-task and handle competing priorities.
Previous driver experience.
Microsoft Office skills to include (Excel, Outlook, and Word)
Knowledge of VersaTrans.
High school diploma or equivalent. Appropriate vehicle licenses as required